CompTIA

CompTIA A+ (220-1101 & 220-1102)

Prepare for the CompTIA A+ certification. Learn networking, virtualization, troubleshooting, and cloud computing.

(220-1101-1102.AE1) / ISBN : 978-1-64459-347-9
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About This Course

This course is designed to guide you through everything you need to successfully pass the CompTIA A+ Core 1 and Core 2 exams (220-1101 & 220-1102). More than just exam prep, it gives you a clear understanding of how computers, operating systems, networks, and mobile devices work in real-world settings.

You'll learn how to set up and troubleshoot hardware, work across Windows, macOS, and Linux, and manage essential tasks like device connectivity, system security, and cloud services. 

With hands-on labs and gamified practice tests, you’ll develop skills you can use from day one on the job. .  

Skills You’ll Get

  • Hardware Setup and Maintenance: Install, configure, and repair computer components and peripherals, preparing you for real-world IT challenges.
  • Operating System Management: Install, update, and manage Windows, macOS, and Linux systems, giving you the confidence to handle any OS environment.
  • Networking Fundamentals: Understand how networks operate, including setting up wired and wireless connections, so you can support small office and home networks.
  • Security Best Practices: Secure devices and networks against threats, an essential skill covered in CompTIA A+ 220-1102.
  • Problem Solving for IT Issues: Develop a clear, methodical approach to identifying and resolving common hardware, software, and network problems.
  • Professional IT Support: Build strong communication, documentation, and customer service skills needed to succeed in any IT support role.

Get the support you need. Enroll in our Instructor-Led Course.

Download Course Outline

1

Introduction

  • What Is A+ Certification?
  • What Does This Course Cover?
  • The CompTIA A+ Exam Objectives
  • A+ Certification Exam Objectives: 220-1101
  • Objective Map
  • A+ Certification Exam Objectives: 220-1102
  • Objective Map
2

Motherboards, Processors, and Memory

  • Understanding Motherboards
  • Understanding Processors
  • Understanding Memory
  • Understanding Cooling Systems
  • Summary
  • Exam Essentials
3

Expansion Cards, Storage Devices, and Power Supplies

  • Installing and Configuring Expansion Cards
  • Understanding Storage Devices
  • Understanding Power Supplies
  • Summary
  • Exam Essentials
4

Peripherals, Cables, and Connectors

  • Understanding Cables and Connectors
  • Understanding Cables and Connectors
  • Summary
  • Exam Essentials
5

Printers and Multifunction Devices

  • Understanding Print Technologies and Imaging Processes
  • Installing and Maintaining Printers
  • Summary
  • Exam Essentials
6

Networking Fundamentals

  • Understanding Networking Principles
  • Identifying Common Network Hardware
  • Summary
  • Exam Essentials
7

Introduction to TCP/IP

  • Understanding TCP/IP
  • Understanding Virtual Networks
  • Summary
  • Exam Essentials
8

Wireless and SOHO Networks

  • Understanding Wireless Networking Technologies
  • Installing and Configuring SOHO Networks
  • Summary
  • Exam Essentials
9

Network Services, Virtualization, and Cloud Computing

  • Understanding Network Services
  • Understanding Virtualization and Cloud Computing
  • Summary
  • Exam Essentials
10

Laptop and Mobile Device Hardware

  • Working with Laptop and Mobile Device Hardware
  • Summary
  • Exam Essentials
11

Mobile Connectivity and Application Support

  • Understanding Mobile Connectivity
  • Understanding Mobile App Support
  • Summary
  • Exam Essentials
12

Troubleshooting Methodology and Resolving Core Hardware Problems

  • Using the Troubleshooting Best Practice Methodology
  • Troubleshooting Motherboards, CPUs, RAM, and Power Problems
  • Summary
  • Exam Essentials
13

Hardware and Network Troubleshooting

  • Troubleshooting Storage Drives and RAID Arrays
  • Troubleshooting Video, Projector, and Display Issues
  • Troubleshooting Common Mobile Device Issues
  • Troubleshooting Printer Problems
  • Troubleshooting Networking Problems
  • Summary
  • Exam Essentials
14

Operating System Basics

  • Understanding Operating Systems
  • Understanding Applications
  • Introduction to Windows 10
  • Preparing for the Exam
  • Summary
  • Exam Essentials
15

Windows Configuration

  • Interacting with Operating Systems
  • The Windows Registry
  • Disk Management
  • Summary
  • Exam Essentials
16

Windows Administration

  • Installing and Upgrading Windows
  • Command‐Line Tools
  • Networking in Windows
  • Summary
  • Exam Essentials
17

Working with macOS and Linux

  • macOS and Linux
  • Applications on macOS
  • Best Practices
  • Tools
  • System Preferences
  • Features
  • Basic Linux Commands
  • Linux and Windows
  • Summary
  • Exam Essentials
18

Security Concepts

  • Physical Security Concepts
  • Physical Security for Staff
  • Logical Security
  • Malware
  • Mitigating Software Threats
  • Social Engineering Attacks, Threats, and Vulnerabilities
  • Common Security Threats
  • Exploits and Vulnerabilities
  • Security Best Practices
  • Destruction and Disposal Methods
  • Summary
  • Exam Essentials
19

Securing Operating Systems

  • Working with Windows OS Security Settings
  • Web Browser Security
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Mobile Device Security
  • Summary
  • Exam Essentials
20

Troubleshooting Operating Systems and Security

  • Troubleshooting Common Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Best Practices for Malware Removal
  • Troubleshooting Mobile OS Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials
21

Scripting and Remote Access

  • Scripting
  • Remote Access
  • Summary
  • Exam Essentials
22

Safety and Environmental Concerns

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Summary
  • Exam Essentials
23

Documentation and Professionalism

  • Documentation and Support
  • Change Management Best Practices
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials
A

Appendix A

  • 3D Objects

1

Motherboards, Processors, and Memory

  • Accessing the BIOS Setup in Windows 10
  • Setting Up a Boot Device Priority
  • Identifying the CPU Socket (Slot)
  • Installing a Processor
  • Installing Motherboard Components
  • Assembling Computer Components
  • Identifying a PCI Bus Slot 1
  • Installing a PCI Sound Card
  • Enabling Hardware Virtualization
  • Working with the Task Manager
  • Viewing the Processor Information
  • Installing Memory Modules
  • Verifying the RAM Usage
  • Providing Cooling and Ventilation to a Motherboard
2

Expansion Cards, Storage Devices, and Power Supplies

  • Installing the NIC
  • Installing Expansion Cards on a Motherboard
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Configuring NIC Teaming
  • Replacing the Battery of a Smartphone and Inserting a Memory Card
  • Copying Files to a Disc Using File Explorer
  • Inserting a CD in a Laptop
  • Connecting the Motherboard to the Internal Hard Drive
  • Installing an Optical Drive and a PCI Sound Card
  • Creating a Swap Partition
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Power Supply
3

Peripherals, Cables, and Connectors

  • Connecting Speakers to a Computer
  • Installing a Printer
  • Configuring the Mouse Settings
  • Adding a Keyboard Layout
  • Connecting the Hub with Different Devices Using USB Cables
  • Supplying Power to a SATA Hard Disk Drive
  • Inserting a Pen Drive into the Laptop's USB Port
  • Installing Firewire Cards
4

Printers and Multifunction Devices

  • Inserting Ink Cartridges into a Printer
  • Connecting a USB Printer to a Computer
5

Networking Fundamentals

  • Connecting Devices in a Bus Topology
  • Identifying Clients and Servers
  • Connecting Devices in a Peer to Peer Architecture
  • Installing and Configuring a Temporary Server
  • Connecting a New Workstation to the Internet
  • Connecting the Cable Modem to Access the Internet
  • Connecting a Router to a Laptop
  • Connecting Systems to the Internet Through a Firewall Router
  • Configuring Port Security on an Access Port
  • Configuring a Router
  • Enabling a Device Driver
  • Disabling a Device Driver
6

Introduction to TCP/IP

  • Configuring Network Address Translation
  • Understanding the IPv4 Header
  • Configuring an IPv6 Address
  • Configuring a DHCP Server
  • Creating a VLAN and Viewing its Assignment to Port Mapping
  • Establishing a VPN Connection
7

Wireless and SOHO Networks

  • Configuring an IPv4 Address and a DNS Server
  • Creating a Dial-up Connection
8

Network Services, Virtualization, and Cloud Computing

  • Scanning a Network Interface Using Wireshark
9

Laptop and Mobile Device Hardware

  • Installing Laptop Components
10

Mobile Connectivity and Application Support

  • Turning On the Airplane Mode of an iPhone
  • Setting Up a VPN on Android
  • Viewing the iOS Version of an iPhone
  • Locking an iPhone With a Password
  • Configuring Email in Android
  • Removing an Account in Android
11

Hardware and Network Troubleshooting

  • Configuring the Screen Resolution Setting
  • Configuring a Power Plan
12

Operating System Basics

  • Configuring Screen Savers
  • Enabling BranchCache
  • Creating a Restore Point
13

Windows Configuration

  • Configuring a Default Domain Password Policy
  • Configuring an Audit Group Policy
  • Observing the Control Panel Options from Different Views
  • Uninstalling a Program
  • Creating a Variable
  • Setting Automatic Windows Updates
  • Using the Task Manager to Start an Application
  • Configuring Computer Management Services
  • Disabling a Service
  • Using Windows Event Viewer
  • Displaying Windows PowerShell Snap-ins
  • Adding an MMC Snap-in
  • Managing NTFS Permissions
  • Editing a Drive Letter
  • Converting a Basic Disk to a Dynamic Disk
  • Converting a FAT32 Partition to NTFS
  • Mounting a Drive to a Folder
  • Working With the Command Prompt
14

Windows Administration

  • Tracing Route Using the tracert Command
  • Using the nslookup Command
  • Using the ping Command
  • Using the netstat Command
  • Viewing the Status of a Disk
15

Working with macOS and Linux

  • Restoring Files
  • Backing Up Files
  • Performing a Text Search
  • Working with Directories
  • Verifying the Working Directory
  • Listing Files in a Directory
  • Using Basic Linux Commands
16

Security Concepts

  • Configuring Windows Defender Firewall
  • Conducting a DoS Attack Using Smurf Attack
  • Conducting IP Spoofing
  • Using an Asymmetric Encryption Algorithm
  • Using a Symmetric Encryption Algorithm
  • Disabling the AutoPlay Feature
  • Using Windows Security in Windows Defender Settings
17

Securing Operating Systems

  • Creating a New User
  • Using BitLocker
  • Propagating Permissions
  • Stopping Permission Inheritance
  • Implementing EFS File Sharing
18

Troubleshooting Operating Systems and Security

  • Creating and Binding an SSL Certificate to a Website
  • Adding a Digital Certificate
19

Scripting and Remote Access

  • Running an if-else script in PowerShell
  • Running a while loop script in PowerShell
  • Creating and Running a ps1 File
  • Executing the Basic Commands Through a ps1 File
  • Creating a Loop in PowerShell
  • Configuring an SSH Server
20

Safety and Environmental Concerns

  • Using a UPS to Power the Computer Components and Ensure Network Connectivity
  • Setting Up a Surge-Protected Computer System
21

Documentation and Professionalism

  • Enabling the Shadow Copies feature in Windows

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The  CompTIA A+ (220-1101 and 220-1102) exams each cost about $265 USD, so expect to pay roughly $530 USD total for both exams.

The 220-1102 exam challenges many beginners, but with consistent study and practical experience, passing is very achievable. Opt for this CompTIA A+ training as your study companion. It challenges your knowledge and promotes hands-on learning with gamified test preps and virtual labs. 

This A+ certification: Core 1 (220-1201) and Core 2 (220-1202)  are ideal for aspiring IT professionals pursuing roles like desktop support or network troubleshooting.

Definitely. It’s a trusted industry certification that validates essential IT knowledge and helps launch your career in technology support.

Start by reviewing the official objectives, completing hands-on labs, and testing your knowledge with CompTIA A+ practice tests core 1 (220-1101) and core 2 (220-1102).

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